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2020 Chevrolet Express Recalls & Complaints

1

open safety recall on record

Serious

20 owner complaints filed · Severity Index 0.10 · updated 2026-10-27

The recalls

Serious21V115000

Tires

Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss.

Remedy & full details

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Complaint volume

20 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
0Injuries
0Deaths

Across 20 complaints. Severity Index 0.10.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train9 · 45%Electrical System2 · 10%Service Brakes2 · 10%Structure · Body2 · 10%Unknown Or Other2 · 10%Engine2 · 10%Structure · Frame And Mem…1 · 5%
  1. Power Train — 9 reports
  2. Electrical System — 2 reports
  3. Service Brakes — 2 reports
  4. Structure:Body — 2 reports
  5. Unknown Or Other — 2 reports
  6. Engine — 2 reports
  7. Structure:Frame And Members — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1996 (3) · 1997 (2) · 1998 (2) · 1999 (2) · 2000 (1) · 2001 (2) · 2002 · 2003 (11) · 2004 (7) · 2005 (9) · 2006 (16) · 2007 (4) · 2008 (10) · 2009 (7) · 2010 (5) · 2011 (5) · 2012 (6) · 2013 (8) · 2014 (7) · 2015 (3) · 2016 (6) · 2017 (6) · 2018 (6) · 2019 (4) · 2020 · 2021 (2) · 2022 (1) · 2023 (1) · 2024

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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